Posts Tagged ‘Community’

Members of the KCOE Team recently traveled to South Africa to present the concepts of Operational Excellence to the Healthcare Managers of Western Cape.  The presentation covered the underlying principles and concepts of Operational Excellence as they have been taught and coached by our team here in the United States.  Medical services in South Africa are challenged by limited financial and physical resources and a government run bureaucracy with all the attributes of a command and control leadership.  Managers are looking for alternative systems which can encourage employee empowerment, creativity...