Operational Excellence Category
Date: 08 Sep, 2010
Posted by: David Adams in: Coaching Stories | Health Care | Lean | Operational Excellence
Safety System: the KCOE System’s Version I’ve had a client ask a great question about the relationship between the KCOE System’s Safety System (or, sub-System, if you will). First, I will make a gross assumption that most of you reading this article know what an OSHA Safety Compliance Audit is and how it serves the organization. These audits may be done through self assessment or by outside consultants or by any combination of the two. In our Operational Excellence language, these audits tell you the current state of OSHA compliance in your facility. The report will...
Why and How to Use Safety Pat Safety Pat is a tool to visually manage safety incidents and accidents. Visual management is one of the foundational principles of operational excellence and continuous improvement. Safety Pat is one way to see visually the problems you are having with incidents and accidents. Many of us in manufacturing have at least heard of safety pat, but by the end of this blog you should understand why and how to use safety pat. Materials needed: 1. Safety pat (photo below, email us for a higher quality version) 2. Red and yellow markers how to use safety pat 5 Steps...
Safety Basics | How to Use a Green Cross (daily) The following is a quick instructional on how to use a green cross in the OE safety system. Materials needed before you learn how to use a green cross: 1. Green cross 2. Red, yellow, and green markers Prerequisites of the OE System before you learn how to use a green cross: 1. Steering Committee 2. Daily Meeting 3. Balanced Scorecard (i.e. a place to hang the green cross and both short and long term safety target) 5 Simple Steps on How to Use a Green Cross: Step 1: Incorporate the green cross into the safety portion of your daily and monthly meetings. ...
What is the purpose of the safety system? If you notice any of our clients where the operational excellence system is being implemented, you’ll see the main artifact: a balanced scorecard. If you come to a daily or monthly meeting here are some things you’ll see, which are also visible on the balanced scorecard: 1. Safety is the first priority listed on the balanced scorecard 2. All daily meetings start with safety report out and problem solving sheets 3. All monthly BSC meetings start with reporting on the top 3 safety problems 4. Safety suggestions (solutions) are worth more points...
Date: 26 Aug, 2010
Posted by: David Adams in: Coaching Stories | Leadership | Operational Excellence
Balanced Scorecard The Need for a Balanced Scorecard Refresher Simple FAQ: Monthly Balanced Scorecard (BSC) Check What is the Balanced Scorecard (BSC)? The Balanced Scorecard is a visual representation of several processes coming together to help us act and adjust every thirty days in order to meet or exceed our annual targets for improvement. What processes are coming together at the Balanced Scorecard? The top row (Metrics) and the bottom row (support) represent the results of the current year’s Annual Planning process, which has produced an Annual Plan for improvement and has validated...
Safety Roles and Responsibilities safety roles and responsibilities So, your organization / hospital is ready for the OE Safety System. One component of implementing the safety system is training and implementation of the safety roles and responsibilities of group leaders, team leaders, and team members to the steering committee and those responsible for safety system implementation. In the OE system, safety isn’t just a priority of the safety committee, it’s a priority for everyone! Safety Roles and Responsibilities:Group Leader 1. Be a role model for safety 2. Monitor safety checks 3....
safety system Safety System After the steering committee is well into the cultural change phase of the Operational Excellence System implementation, it’s time to connect the top level team with a pilot hall utilizing the safety system. Well into the cultural change phase for the steering committee (top level team at the organization / hospital) you will see a few distinct things: 1. daily meeting is meeting of exceeding expectations. 2. Physical balanced scorecard is up and functional 3. Team is using problem solving sheets and board to select top problems Prerequisites for Safety System Here’s...
big mistake The Mistake of Your Life What will you do when you make the mistake of your life? I took my current job as the executive director for our non-profit, for-fee center in 2005. Previously the center had been fully grant funded. As I studied the center, the job, the strategy for the future, the current business case (or lack of one), I determined that the only way we could execute our mission – essentially executive coaching – was to run a successful business not run a successful non-profit. If we could pull of the former, the latter would come. Another way to think...
One of my former CO OP students came to visit me last night. We had an excellent time catching up. During one part of the discussion, he lamented that his current position often tries his patience. He is a very relationship-oriented person who naturally and easily keeps relationships flowing. So, it strikes him as “odd” that some people don’t relate well to him simply because he is a supervisor. His dilemma is one that is timeless and that is found right where the work is being done: the classic divide between “management” and the “workers”. The dilemma reflects a gap between...
north american operational excellence summit Summit to Summit To the left, you’ll see a photo of me (Steve) at the top of Kings Peak, the highest point in the state of Utah. It was about a 30-mile hike I underwent with 2 friends. 20 of those miles were leading up to the base of the mountain, which was near the tree line. One friend and experienced climber / hiker, Justin, took the role of our leader. He’s done similar hikes in the Tetons, a few hours away from Kings, made sure we had the right equipment, and had strategic GPS coordinates to check along the way, and keep us focused on the...
