Author Archive
The OE System| Infrastructure Strategy Click to Register (Details at bottom) After your organization has shifted from the current culture to a culture of Operational Excellence – it’s time to begin planning for the Implementation Phase. The Implementation Phase of the Operational Excellence System includes lean tools such as one-piece flow, kanbans, andons, and standard work. Now that your organization understands the surface of operational components such as kanban and andon, as well as human components such as team work and problem solving – you should begin to plan your...
Date: 01 Oct, 2011
Posted by: Steven Leuschel in: Community | KCOE News | Leadership | Operational Excellence
Community Leadership Award The Saint Vincent College Center for Operational Excellence Community Leadership Award recognizes an individual whose leadership has made a significant impact in his / her community. The mission of KCOE is engaging organizations to help them achieve world-class performance. Our core values are: 1. People matter, a lot (mutual trust and respect, all around) 2. Make it better than you found it (constant improvement is part of my job). Boniface Wimmer To whom is the Community Leadership Award awarded? The award is for an individual who exudes mutual trust and respect...
OE Suggestion System Monthly Winners It’s Thursday September 22, 2011 and a client pulp mill is conducting their monthly Balanced Scorecard meeting, just before monthly recognition of the OE Suggestion System winners. Approximately 10:00AM marks the time for the daily meeting where their steering committee, who is leading the mill’s operations, meet to update the BSC from the last 24 hours concerning Safety, Quality, Productivity, Human Development, and Cost. After the daily meeting, they immediately transition into their monthly Balanced Scorecard meeting, which they have been conducting...
OE Suggestion System Example I had a great day today in regards to the “OE Suggestion System” and have seen many great suggestion system examples. First off, some of our clients are calling the OE Suggestion System the “Solution System” or the “Improvement System.” I started my day off by driving a few hours to a client who was selecting their top monthly departmental winners for their “Improvement System.” Starting in June, we piloted the improvement system for about 2 months in one area of the company, and, after the pilot, we expanded to...
A Case Study in Outpatient Registration Overview of Project For a seven week internship between my junior and senior year at Saint Vincent College I was placed in a local hospital’s outpatient registration department. At this particular hospital, registration took place in it’s own department, which registered for different areas such as radiology, CAT scan, and other outpatient areas. Over my time there I grasped and mapped out the current situation, trained the team in problem solving and the eight wastes, worked with that team to make future recommendations, and piloted the recommendations...
About Phoenix Sintered Metals Phoenix Sintered Metals, Inc. is a family owned manufacturer of powdered metal parts located in Brockway, PA. We specialize in producing structural parts to high strength and density. We distinguish ourselves from other powdered metal component producers through our design and manufacturing expertise. We, at Phoenix, pride ourselves in being a world class powder metal supplier in terms of technology, quality, and delivery. For more about Phoenix Sintered Metals please click here. Improvement at Phoenix: Below are two examples on the the Solution System at Phoenix...
Date: 04 May, 2011
Posted by: Steven Leuschel in: Client Updates | Community | Operational Excellence
Operational Excellence at Fibrek | Fibrek Tour: KCOE and the Fairmont Division of Fibrek have been tactfully working to implement the operational excellence system coached by KCOE. Their steering committee has successfully utilized the daily morning meeting, balanced scorecard, and problem solving techniques to improve the world-class priorities of safety, quality, productivity, human development, and cost. For a the complete article about OE at Fibrek and more information on the tour visit: http://www.engagingkcoe.com/blog/client-updates/fibrek-tour-institute-expo/ Fibrek Tour Agenda 0945...
Date: 04 May, 2011
Posted by: Steven Leuschel in: Client Updates | Community | Operational Excellence
About Fibrek Fibrek Tour KCOE Fibrek has approximately 500 employees and operates three pulp mills in North America: one inSaint-Félicien, Québec, and two in the U.S., in Fairmont, West Virginia and in Menominee, Michigan. Its annual combined production capacity is 758,000 air-dried metric tonnes. Fibrek’s produces high-quality recycled bleached kraft (RBK) at its world-class de-inking mills. The pulp is valued for its high quality and superior performance, and is used in a wide variety of paper products including coated and uncoated papers tissue products, and specialty and packaging...
About the Solution System The Suggestion (Solution) System is an employee engagement and improvement component of the Operational Excellence system. This isn’t the “drop your idea in a box” and wait for approval from management program. It’s a self-implemented solution system where employees generate ideas, implement them, and are rewarded for their efforts. Solution System Winner at Phoenix | February 2011 Below is a picture of the steering committee at Phoenix Sintered Metals with February’s Solution System winner. Congratulations! Phoenix Sintered Metals...
This week we traveled to Brockway, PA to check-in and coach Phoenix Sintered Metals. They implemented the KCOE Solution System almost a year ago. Phoenix is paying out per solution rewards as well as monthly, quarterly, and yearly rewards. An added benefit is the Solution System winner can chose any parking spot that he or she wishes. Below is the picture of the moveable “Solution System Winner” parking sign. If you’re interested in KCOE’s Suggestion/Solution System implementation please contact us today. Solution System Winner
